GDPR Agreement

Below is a detailed GDPR Agreement tailored for Clickety Click – Real Estate Portal. This document is designed to ensure compliance with the General Data Protection Regulation (GDPR) and to inform our users about how their data is collected, used, and protected.

GDPR Agreement

Last Updated: Wednesday, 26 June 2025

1. Introduction

Welcome to Clickety Click – Real Estate Portal (“we”, “our”, “us”). We are committed to protecting your personal data and respecting your privacy. This GDPR Agreement explains how we collect, use, disclose, and safeguard your personal data when you interact with our website, services, and products.

By using our services, you agree to the terms of this GDPR Agreement.

2. Data Controller and Contact Information

The Data Controller responsible for your personal data is Clickety Click – Real Estate Portal, located in South Africa. If you have any questions or concerns about this agreement or your personal data, you can contact us at:

Email: info@clickety-click.com
Phone: +27 73 507 7824
Address: 61 Katherine Street, Sandhurst, Sandton 2196, Gauteng, South Africa

3. Personal Data We Collect

We may collect and process the following personal data about you:

Identity Data: Full name, username, and any other identifying information.
Contact Data: Email address, phone number, and postal address.
Financial Data: Payment information (credit/debit card details) provided via our payment gateways, Yoco and Paystack.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
Profile Data: Username, password, purchases or orders, and preferences.
Usage Data: Information about how you use our website, products, and services.
Marketing and Communications Data: Preferences in receiving marketing from us and communication preferences.

4. How We Use Your Personal Data

We use your personal data for the following purposes:

To Provide and Manage Our Services: Processing your orders, managing payments, and delivering services such as property listings and advertising.
To Communicate with you: Sending you updates, notifications, and information about your account and services.
To Improve Our Services: Analysing how you use our services to enhance the user experience and improve our offerings.
To Comply with Legal Obligations: Adhering to applicable laws, regulations, and contractual obligations.
To Conduct Marketing Activities: Sending promotional materials and offers, but only if you have consented to receive such communications.

5. Legal Basis for Processing

We rely on the following legal bases to process your personal data:

Contractual Necessity: To perform our obligations under the contract with you.
Consent: When you have given your explicit consent to process your data.
Legitimate Interests: When processing is necessary for our legitimate business interests and does not override your interests or rights.
Legal Obligations: To comply with legal and regulatory requirements.

6. Data Sharing and Disclosure

We may share your personal data with the following parties:

Service Providers: Third-party service providers who assist us with payment processing, website hosting, data analysis, and marketing.
Business Partners: Partners who provide services related to real estate transactions, such as property agents and agencies.
Legal Authorities: Government authorities and law enforcement if required by law.

7. International Data Transfers

As Clickety Click is located in South Africa, your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure that such transfers are compliant with GDPR, using appropriate safeguards such as standard contractual clauses.

8. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting requirements. When your data is no longer needed, we will securely delete or anonymize it.

9. Your Rights Under GDPR

Under the GDPR, you have the following rights:

Right to Access: Request access to your personal data and receive a copy of it.
Right to Rectification: Request correction of inaccurate or incomplete data.
Right to Erasure: Request deletion of your personal data.
Right to Restrict Processing: Request restriction of processing your personal data.
Right to Data Portability: Request transfer of your data to you or a third party.
Right to Object: Object to the processing of your personal data in certain circumstances.
Right to Withdraw Consent: Withdraw your consent at any time if we are relying on consent to process your data.

To exercise any of these rights, please contact us at the contact details provided above.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or alteration. However, please be aware that no security measures can guarantee complete security of your data.

11. Changes to This Agreement

We may update this GDPR Agreement from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the new agreement on our website and updating the “Last Updated” date above.

12. Complaints

If you believe that we have not complied with GDPR requirements, you have the right to lodge a complaint with a supervisory authority, particularly in your EEA country of residence, place of work, or place of the alleged infringement.

Consent

By using Clickety Click – Real Estate Marketplace, you acknowledge that you have read and understood this GDPR Agreement and consent to the processing of your personal data as described herein.

This GDPR Agreement is designed to ensure transparency and trust between Clickety Click and it’s users. Make sure to regularly review and update this agreement to remain compliant with the latest regulations.